Abbot Main LLC (“Abbot Main”, “we”, “our”, “us”) recognizes and understands that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting abbotmain.com, you are accepting the practices described in this Privacy Notice. This Privacy Policy is incorporated into, and part of, the Terms of Use, which govern, in general, your use of the website maintained and operated by Abbot Main (the “Site”). We will use your information only for the purposes set out below.
We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.
Personal Information
The information we learn from customers helps us personalize and continually improve your experience at abbotmain.com. Here are the types of personal information we gather.
Information Provided by the Customer: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses abbotmain.com.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Cookies
In common with many websites, we use “cookies” to help us gather and store information about visitors to our site. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the site.
We may use information from cookies for the following purposes:
-Traffic monitoring, for example, the IP address from which you access the site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit, and the Internet address of the website from which you accessed our site.
-To recognize repeat visitors for statistical/analytical purposes
-Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.
We may connect the information that we collect through cookies with other personal information that you provide to us. Such purposes are:
-To customize or personalize your experience of the Site; for example, so that we can greet you on the site by name;
-For transactional purposes, such as credit card sales; or
-To monitor your use of the site in order to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the Site that you visit most often or by letting you know about features of the Site that you have not accessed previously.
Sharing of Information
Abbot Main may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you register with Abbot Main, you will be offered the opportunity to opt-out of our email update services. If you choose to opt-out for this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails from time-to-time we may use the information you provide to promote the products and services of Abbot Main. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information that can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.
In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:
-Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law
-Unaffiliated service providers with whom Abbot Main may subcontract, including website hosting companies, fulfillment companies and other third party service providers
-The prospective seller or buyer of Abbot Main’s business or assets, including where Abbot Main or substantially all of Abbot Main’s assets is acquired by a third-party, in which case personal data held by it about its customers will be one of the transferred assets
-If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the Abbot Main Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of Abbot Main, our employees, agents, contractors, customers, the visitors of the site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Personal Information Security
We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Third-Party Advertisers and Links to Other Websites
Our site might include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use. The information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.
Opt-In and Opt-Out Provisions
When you register, we will provide a link to the Privacy Policy and consent button for the collection of your personal data.
At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any email we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. In particular, you can opt-out from having your personally identifiable information shared with our business partners or Abbot Main’s subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not our current policy to share our customers’ personal details with third parties other than as stated herein.
Should you choose to have your name and personal data removed from our database altogether, you can do so by sending an email to [email protected] or by writing to us at:
Abbot Main
7819 Beverly Blvd
Los Angeles CA 90036
Information That Can Be Accessed
Abbotmain.com gives you access to a broad range of information about your account and your interactions with abbotmain.com for the limited purpose of viewing and, in certain cases, updating that information.
If for any reason you are concerned that the personal information held by Abbot Main is not correct, please visit the website and, after logging into the site using the “Sign In” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Preferences. You can change or delete saved credit card details each time you make a purchase. You will also be able to delete saved credit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through customer finance check. If you prefer, you may contact us by email at [email protected] and we will amend your personal details.
Information Sharing Options
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase. If you do not want to receive email or other mail from us, please adjust your Email Preferences or unsubscribe by clicking the unsubscribe link at the bottom of any abbotmain.com email. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of abbotmain.com’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to complete a purchase in our store.
Legal Purchase Age
If you are under 18, you may use abbotmain.com only with the involvement of a parent or guardian. We require that the parent or guardian read and comply with Abbot Main’s Privacy Policy and Terms and Conditions prior to registering or placing an order.
Conditions of Use, Notices, and Revisions
If you choose to visit abbotmain.com, your visit and any dispute over privacy is subject to this notice and our Conditions of Use, including limitations on damages, disputes, and choice of law. If you have any concern about privacy at abbotmain.com, please email [email protected] with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected:
Information you provide
You provide most such information when you search, buy, or communicate with customer service. For example, you provide information when you search for a product; place an order through abbotmain.com; provide information in My Account (and you might have more than one if you have used more than one email address when shopping with us); communicate with us by phone, email, or otherwise. As a result of those actions, you might supply us with such information as your name, address, date of birth and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of emails to us.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our phone number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information from Other Sources
Examples of information we might receive from other sources include updated delivery and address information from our carriers or other third parties, which we may use to correct our records and deliver your next purchase or communication more easily; credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at abbotmain.com include up-to-date information regarding recent orders; personally identifiable information (including name, email, password, e-mail preferences); payment settings (including credit card information and gift certificate balances); e-mail notification settings.